EFFECTIVE DATE: NOVEMBER 02, 2018 (latest revision DECEMBER 10, 2020)
Since privacy is of utmost importance to Happy Selling Ltd, incorporated and existing under the laws of the United Kingdom, with registered office at 56 High Street Wimbledon, Unit 1 Rowan Court, London, England SW19 5EE, United Kingdom, company number 11082766 with VAT number 33894166 (hereinafter referred to as "Happy Selling Ltd", "we" or "us"), we adopted this Privacy Policy to fully inform you of our processing activities and to ensure transparency regarding the collection, use and protection of your personal data.
Furthermore, this Privacy Policy provides you with information regarding the recipients (processors) of your personal data, your data subject rights and your right to receive notice of any security breach affecting your personal data. Should you have any questions, do not hesitate to contact Happy Selling Ltd by emailing us at info@happyselling.io
Happy Selling Ltd operates the www.happyselling.io website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Happy Selling Ltd is managed through Free Privacy Policy.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.happyselling.io
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
TYPES OF DATA COLLECTED
Personal Data (see also methods of personal data collected by Leadcamp specifically)
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
● Email address
● First name and last name
● Phone number
● Cookies and Usage Data
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
● Session Cookies. We use Session Cookies to operate our Service.
● Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
● Security Cookies. We use Security Cookies for security purposes.
USE OF DATA
Happy Selling Ltd uses the collected data for various purposes:
● To provide and maintain the Service
● To notify you about changes to our Service
● To allow you to participate in interactive features of our Service when you choose to do so
● To provide customer care and support
● To provide analysis or valuable information so that we can improve the Service
● To monitor the usage of the Service
● To detect, prevent and address technical issues
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Happy Selling Ltd will take all steps reasonably necessary to ensure that your data is treated securely and accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
DISCLOSURE OF DATA
Legal Requirements
Happy Selling Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
● To comply with a legal obligation
● To protect and defend the rights or property of Happy Selling Ltd
● To prevent or investigate possible wrongdoing in connection with the Service
● To protect the personal safety of users of the Service or the public
● To protect against legal liability
Security Of Data
The security and safety of your personal data is Happy Selling Ltd’s top priority. Happy Selling Ltd implements technical, administrative and physical security measures designed to protect your personal data from (i) unauthorized access or disclosure and (ii) loss, abuse or alteration, and obligates its partners to do the same.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
ANALYTICS
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Methods of Personal data collection (specific to Leadcamp)
COLLECTION AND STORAGE
First and last name, email address, telephone number, social media profiles, job title, department and seniority, company name and website, address, device’s IP address (stored in a de-identified format), device type, operating system and browser type, device location (general region), referring URL and domain and other personal data voluntarily provided by the data subject.
Processing purpose: Lead Intelligence
Legal ground: Consent of the data subject
ENRICHMENT
First and last name, company name, job title, phone number, email address, company address, bio, photograph, professional information (employment, domain, title, (sub-)role within the company and seniority, device’s IP address (stored in a de-identified format), device location (general location), different types of social media data and various company information (nonpersonal data)
Processing purpose: Lead Intelligence
Legal ground: Consent of the data subject
TRACKING
Tracking of the behaviour of the data subject related to (i) our content (e.g. documents, content pages and videos), (ii) our website; and, (iii) emails we send you.
Processing purpose: Lead Intelligence
Legal ground: Consent of the data subject
ANALYTICS
Engagement analytics based on the tracking of the behaviour. The types of behaviour analysed include (but are not limited to): which website was visited and how often, which content was viewed and downloaded, which emails were opened, viewing duration of website/content/emails, links clicked on website/content/emails and the visit dates.
Processing purpose: Lead Intelligence
Legal ground: Consent of the data subject
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
CHILDREN’S PRIVACY
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
SHARING OF DATA TO THIRD PARTIES
Happy Selling Ltd shall not disclose your personal data to third parties, unless it is necessary to enable one of the aforementioned purposes (e.g. [add your other processing purposes], to enable lead intelligence, etc. ). In this respect, your personal data may be processed by our other approved processors, software providers, data enrichment partners and cloud partners.
Processing by the third-party shall be governed by a contract or other legal act under Union or Member State law, that obligates the third-party to handle or process your personal data at least as restrictive as Happy Selling Ltd itself and that sets out (i) the subject-matter and duration of the processing, (ii) the nature and purpose of the processing, (iii) the type of personal data, (iv) categories of data subjects and (v) the obligations and rights of the third party and Happy Selling Ltd.
Notwithstanding the foregoing, it is, however, possible that Happy Selling Ltd discloses your personal data:
To the competent authorities (i) if Happy Selling Ltd is obliged to do so under the law or under legal or future legal proceedings, and (ii) to safeguard and defend our rights.
To the party taking over Happy Selling Ltd, if Happy Selling Ltd, or the majority of its assets, is taken over by said third party, in which case your personal data – which Happy Selling Ltd has collected – shall be one of the transferred assets.
If we do not need to transfer your personal data for the purposes listed in this Privacy Policy, it will not sell, hire out or pass on your personal data to third parties, except when it (i) has obtained your permission to this end and (ii) has completed a data processing agreement with the third party in question, which contains the necessary guarantees regarding confidentiality and privacy compliance of your personal data.
TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES
Any transfer of personal data to a third country (namely, a non-EEA country) or international organization by us or the parties with which we work are subject to an adequacy decision by the Commission or one of the following safeguards:
A data transfer agreement, which shall contain (i) the appropriate standard contractual clauses, as drafted by the European Commission, or (ii) any other mechanism pursuant to privacy legislation, or any other regulations pertaining to the processing of personal data.
Binding corporate rules.
Certification mechanisms.
The security of all transfers is strengthened by supplementary technical and/or organisational measures (in accordance with the applicable legal doctrine and/or jurisprudence).
You can always request a copy of all applicable safeguards by sending an email to info@happyselling.io
STORAGE OF PERSONAL DATA
Unless a longer storage period is required or justified (i) by law or (ii) through compliance with another legal obligation, Happy Selling shall only store your personal data for the period necessary to achieve and fulfil the purpose for which your personal data has been collected, being:
- For leads: 2 years after collection/first contact/last contact
YOUR PRIVACY RIGHTS
In light of the processing of your personal data, you enjoy the following privacy rights:
Right to withdraw consent: you have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before the withdrawal.
Right of access by the data subject: you can ask for confirmation of whether or not personal data that relates to you is being processed, as well as more clarifications about the information referred to in this information notice. You have the right to request a copy of the personal data undergoing processing.
Right to rectification: you can request to correct or supplement the data provided to us, if (no longer) inaccurate
Right to erasure ('right to be forgotten'): please be aware that in this context certain services will no longer be accessible and/or can no longer be provided if you delete resp. request deletion of certain required personal data
Right to restriction of processing: you can object to the processing of your data at any time, unless there are legitimate reasons for proceeding with the processing that prevail over yours, for example for the exercise of a right or our defence in court. The aforementioned limitations do not apply where personal data are processed for direct marketing purposes.
Right to data portability: you can request to receive the data you provided, or to send it to another entity indicated by you, in a commonly used structured format readable by automatic device.
Right to lodge a complaint: in case you are not satisfied with the way Happy Selling Ltd handled your requests, questions and/or remarks or have any complaints about the way Happy Selling Ltd collects, uses and and/or processes your personal data, note that you have the right to submit a complaint to or appeal on the Belgian Data Protection Authority.
At any time you can exercise your privacy rights towards Happy Selling Ltd by contacting us via email at info@happyselling.io
UPDATES TO PRIVACY POLICY
Happy Selling Ltd is entitled to update this Privacy Policy by posting a new version on the Website. We will indicate the revision date at the top of the first page of this Privacy Policy. As such, it is strongly recommended to regularly consult the Website and the page displaying the Privacy Policy, to make sure that you are aware of any changes.
If significant changes are made that impact you, we might notify you directly or even request an additional opt-in
CONTACT US
If you have questions and/or remarks about this Privacy Policy or the manner in which Happy Selling Ltd collects, uses and/or processes your personal data, please contact us:
Via email: info@happyselling.io
In case you are not satisfied with the way we handled your questions and/or remarks or have any complaints about the way we collect, use and and/or process your personal data, note that you have the right to lodge a complaint with the UK Information Commissioner’s Office.